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Student Enrolment

Pre-Departure & Arrival Support

Our support doesn't end when you receive your visa. We prepare you for life in Australia and help you settle in from day one.

Arriving in a new country to study can be both exciting and overwhelming. From finding accommodation and setting up a bank account to understanding your visa conditions and navigating public transport, there is a lot to organise before and after you arrive. Smart Australia Education & Migration provides comprehensive pre-departure orientation and arrival support through our onshore offices in Perth, Canberra, and Brisbane. We want every student we place to have a smooth, confident start to their Australian journey.

Programs We Cover

Pre-Departure
Pre-Departure Orientation
Everything you need to know before you leave home — what to pack, what to expect, and how to prepare.
Accommodation
Accommodation Guidance
Advice on student accommodation options — on-campus, homestay, shared housing, and private rental.
Arrival Support
Airport & Arrival Assistance
Airport pickup coordination and first-day support through our onshore offices.
Settlement
Settlement Services
Help setting up a bank account, SIM card, tax file number (TFN), and other essentials.
Ongoing Support
Ongoing Student Support
Continued support throughout your studies — visa conditions, course changes, and more.

What We Do For You

Pre-departure orientation session
Accommodation search and guidance
Airport pickup coordination
Bank account setup guidance
SIM card and phone plan advice
Tax File Number (TFN) application
OSHC health insurance activation
Public transport orientation
Visa condition compliance briefing
Emergency contact and support network
Ongoing check-ins during first semester
Course and institution liaison if issues arise

Who Is This For?

  • First-time international students arriving in Australia
  • Students who have never lived away from home before
  • Students arriving without family or friends in Australia
  • Students who want help finding accommodation before they arrive
  • Students who want a trusted contact on the ground when they land
  • Parents who want peace of mind that their child is well supported

Our Process

1
Pre-Departure Briefing

Before you leave, we conduct a detailed briefing covering what to expect, what to bring, visa conditions, and how to stay safe.

2
Accommodation Arrangement

We help you secure accommodation before you arrive — whether on-campus, homestay, or private rental.

3
Airport Coordination

We coordinate your airport pickup and ensure someone is there to meet you when you land.

4
First-Day Essentials

On your first day, we help you get your SIM card, open a bank account, and understand how to get around.

5
Orientation & Enrolment

We accompany you to your institution orientation and ensure your enrolment is confirmed and your student ID is issued.

6
Ongoing Check-ins

We check in with you regularly during your first semester to ensure you are settling in well and address any issues that arise.

Frequently Asked Questions

Ready to take the next step?

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Book a consultation with one of our OMARA-registered agents. Confidential and obligation-free.

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M
OMARA Registered Agents
All migration advice is provided by OMARA-registered agents.
MARN 2619384 · MARN 2619280